I. Subject

Article 1: These general conditions govern the relationship between:

GOAT MV OOD with EIK: 207435060, hereinafter referred to as "MissMonika,"
and

Visitors to the website www.missmonika.com,

Individuals and legal entities utilizing the website www.missmonika.com, collectively referred to as "Clients."

Article 2: By accessing the website and utilizing the services provided by MissMonika, Clients acknowledge their acceptance of these terms and conditions, including any future modifications, and commit to complying with them.

II. Data for MissMonika (Site Owner)

Article 3: "MissMonika" is represented by the company:

GOAT MV OOD with EIK: 207435060, having its:
Registered office and management address: BULGARIA, Sofia, Studentski district, Prof. Alexander Fol, 2, Entrance G, 3rd Floor

Correspondence address: BULGARIA, Sofia, Studentski district, Prof. Alexander Fall, 2, Entrance G, 3rd Floor

Miss Monika Lashes proudly presents our premium 3D eyelashes, crafted from natural mink hair and protected by a European patent. In response to the numerous inquiries regarding our lash creation process, we want to assure our valued customers that absolutely no harm, cruelty, or skinning of animals takes place. The mink hairs used in our eyelashes are carefully trimmed and gathered, ensuring the highest quality end products. It is important to note that our production method does not involve root extraction, as only the finest tips of the hair are utilized in the eyelash manufacturing process. Thank you for choosing Miss Monika Lashes for your lash needs. The eyelashes may be utilized for up to 25 applications, provided they are stored and handled appropriately. To ensure their longevity, it is advisable to refrain from applying mascara directly to the lashes. After removal, use your hands or a gentle micellar water solution to cleanse any residual glue from the eyelashes. Please note that our product does not include adhesive glue.

Privacy Policy

This section comprehensively outlines our privacy policy, providing a detailed description of the procedures governing the processing and secure storage of personal data.

Data Controller

As per the relevant data protection laws that govern the personal data you entrust to us, missmonika.com serves as the responsible data controller.

Data Security

To ensure the utmost security, we employ cutting-edge technologies that protect all personal data from unauthorized access. Our data transfer protocols incorporate the highly secure Secure Socket Layer (SSL) system for an extra layer of protection.

Data Handling

We diligently collect, process, and store all user-provided data on our website in strict adherence to the regulations set forth in the Personal Data Protection Act. Your privacy and data security are our top priorities.

Why and What Personal Information We Collect, How We Collect It, and Its Use

We gather various forms of personal information contingent upon your utilization of our products and services.

- During Order Placement:
When you place an order with us, we collect your contact details, including but not limited to your name, contact phone number, email address, and delivery address or designated Econt office for product receipt. This information is solely shared with our courier partner to facilitate the delivery of the requested products to your preferred location.

- While navigating our website:
We gather data regarding your interactions and activities on our platform, including but not limited to product views and engagement with various sections. For instance, we may compile data on the most popularly viewed products. This information serves the sole purpose of enhancing our website's functionality by gaining insights into user behaviour. Please note that we do not analyze individual users' personal data within these statistics; instead, we assess actions collectively, ensuring the privacy of our users' information.

How can I access and manage my personal data stored with you?

We maintain personal information exclusively after you have placed an order with us. The data we retain is solely for the purpose of facilitating the delivery of the products you have selected. This information includes:

- Recipient's Name
- Contact Phone Number
- Delivery Address
- Email Address
- Product Selection
- Quantity per Product

You have the right to request changes or the deletion of your personal data by reaching out to our customer service via phone or email. Please visit our website's contact page at missmonika.com for assistance in this regard.

What is the legal foundation for processing your personal data?

The processing of your personal data is essential for the proper execution and fulfilment of our order management and delivery services.

Who Has Access to Your Personal Data?

Your personal data is solely accessible to the missmonika.com team, responsible for verifying and dispatching your orders.

Additionally, your personal data is shared with the courier company responsible for delivering your package. This courier company operates in compliance with legal requirements and maintains its own data processing policy, ensuring the protection of your personal information.

We strictly adhere to a non-disclosure policy, ensuring your data remains confidential. We do not engage in data transfers, sales, or exchanges for marketing purposes with any external third parties. Any data shared with third parties is exclusively utilized to facilitate our services, such as collaborating with media agencies and technical providers for the dissemination of marketing content, be it in physical or digital formats.

The provision of marketing materials and direct advertising is contingent upon your explicit consent to receive such communications.

Your Rights and Data Access:

- You retain the right to request information regarding the personal data we maintain about you at any given time.
- In instances where we process your personal data through automated means, with your explicit consent, you are entitled to receive a copy of your data in a structured, commonly used electronic format. This copy will exclusively comprise the personal information you have supplied.
- Should your personal data be incomplete or inaccurate, you possess the right to request its rectification by reaching out to our contact services.

Enforcement of Your Rights:

In addition to the aforementioned methods provided for your convenience, you may always reach out to our designated personnel responsible for processing your personal data via email at: missmonikalashes@gmail.com.

Data Protection within Our Company:

Our company diligently adheres to all legal requirements and obligations governing data protection. We have appointed a dedicated individual responsible for overseeing the safeguarding of personal data within our organization.

All of our collaborators have formally committed in writing to uphold the regulations and guidelines pertaining to personal data protection and data security, including the maintenance of confidentiality.